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Cable TV

It is time to choose a new cable TV service provider. Your love affair with your cable provider has grown cold. Maybe your cable company has grown and its commitment to customer service has plummeted, as its customer base has expanded. You’re ready to switch providers but are confused as to how to select the best provider. Every year cable providers fight to convince their customers that their companies are the best in the midst of fierce competition. All you need to do is turn on the television to be bombarded with cable TV commercials. How do you make up your mind?

When searching for a new cable provider, there are certain factors that need to be taken into account. One factor is the quality of the customer service. It is vitally important that the service provider is available to provide technical and account support. One of my favorite cable providers is Charter Cable -- mostly because it provides friendly and efficient customer service via email, online chat and phone. If a service provider has bad customer service, I don’t pay it my hard-earned dollars.

The second and third criteria go hand-in-hand. They are pricing and “bang for the buck.” In other words, how much programming is being offered for the price? Are there cheaper options? Most companies offer basic cable and expanded cable. Expanded cable has premium channels in addition to the basic channels. Digital cable provides better picture quality as well as on-demand programming. If you find yourself barely watching television because you love to spend time surfing the Internet, it doesn’t make much sense to get more than a basic package. Whether basic or expanded, every package should have enough programming to satisfy you, the customer.

Most reputable Cable Companies offer affordable basic, expanded and digital cable service packages that satisfy both the tech geek and the no-frills customer.

The last factor that should be considered is service reliability. How do you research reliability? You can ask your friends and family about their experiences with their cable providers. Ask them how consistent service is. The TV screen shouldn’t go blank at the first hint of a thunderstorm. All channels should be clear with no static. Good customer service and amazingly low prices are important but they quickly become irrelevant when service reliability is an issue.

If you’re truly ready to switch cable providers, consider all of the above factors. And be sure to choose a cable provider that offers the complete package: Reliability, “bang for the buck” at affordable prices, and exceptional customer service.

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Source: www.articlecity.com